1. Scope and your rights

This policy covers AICL usage-credit purchases made through Paddle. AICL’s operator is MingHan Li. Support contact: 1509310650@qq.com.

AICL does not offer an additional universal, unconditional money-back guarantee. Refunds are assessed under the Paddle Refund Policy, Paddle Buyer Terms and applicable law. Mandatory consumer rights are preserved.

Eligibility and deadlines depend on your location, transaction and circumstances. Any applicable withdrawal right or required consent to start digital supply is governed by those rules; this page does not impose a blanket waiver.

2. How to make a request

For a Paddle purchase, use the support link in your receipt or visit paddle.net to request a refund. You may also email AICL for product support or help identifying the order.

Please include:

• The email used for the purchase and, if available, the AICL account email.
• The order or transaction reference, purchase date and amount.
• The reason for the request and any relevant error or usage details.

Do not send passwords, verification codes or full payment-card details. Missing information may require a follow-up to locate the purchase.

3. Usage, delivery issues and defects

AICL supports refund requests for verified duplicate payments, purchased credits not delivered, and incorrect charges. We will check the affected order and usage records and arrange the appropriate refund or correction. A legally required cash refund is not replaced with credits without a valid basis.

AICL does not offer an additional voluntary refund merely because a credit pack is wholly unused, partly used, bought by mistake or no longer wanted, or because you are dissatisfied with an AI result despite the service operating as described.

This rule does not limit statutory withdrawal or refund rights, Paddle's refund policy or decisions, or remedies for non-delivery, material defects or misdescription. AICL cannot override an eligible refund approved by Paddle. Using credits or unlocking Pro does not automatically waive these rights.

API costs actually incurred remain billable when a task fails, is cancelled or is retried. We assess material service problems individually and honour the applicable remedies; the existence of API costs alone does not settle eligibility.

4. What happens after approval

Paddle handles the return of funds for its transactions. The payment method and processing timing follow its applicable rules and your payment provider's processing time.

For an approved refund or payment reversal, we will reconcile the associated AICL order and the corresponding usage entitlement. Unused credits attributable to the refunded purchase may be removed. Unrelated purchases and credits are not automatically cancelled. A partial refund is reconciled against the corresponding part of the purchase. The operational rules for partial refunds and response targets are to be confirmed (待定), subject to Paddle rules and applicable law.

Credit top-ups are one-time purchases. Purchased credits do not expire with time; this is separate from refund eligibility and does not create a cash-withdrawal right. New accounts start with zero credits; this paid beta offers no signup or top-up bonus credits. See the pricing draft. Deleting your account or uninstalling the app does not itself submit a refund request.

A refund review must trace paid usage to the relevant purchase. Your first successful paid top-up permanently unlocks Pro; no recurring membership fee is required and spending your balance does not expire Pro. If all qualifying payments are fully refunded or reversed, related Pro access is handled as required by Paddle rules and applicable law.

5. Disputes and contact

For an unresolved purchase issue, contact AICL or Paddle with the order reference so the transaction can be investigated. Your lawful rights to dispute a payment remain unaffected. A payment reversal or suspected abuse may require a proportionate restriction on the related entitlement while it is reviewed.

Service terms: Terms of Service. Data handling: Privacy Policy. AICL contact: 1509310650@qq.com.

1. 适用范围与权利

本政策适用于通过 Paddle 购买的 AICL 用量积分。AICL 的实际运营者为 MingHan Li；支持邮箱：1509310650@qq.com。

AICL 不额外提供面向所有购买的统一无条件退款保证。退款依 Paddle 退款政策、Paddle 买家条款及适用法律审核，保留不可放弃的消费者权利。

申请条件和期限取决于所在地、交易及具体情形。适用的撤回权和开始交付数字内容所需的同意依相应规则处理，本页不设置一概放弃权利的条款。

2. 如何申请

Paddle 订单可通过收据中的支持链接，或前往 paddle.net 申请退款。你也可以向 AICL 邮箱提出产品问题或请求协助查找订单。

请尽量提供：

• 购买所用邮箱，以及 AICL 账号邮箱（如有不同）。
• 订单或交易编号、购买日期及金额。
• 申请原因，以及相关错误或用量情况。

不要发送密码、验证码或完整银行卡资料。信息不足时，可能需要进一步核对以定位购买记录。

3. 使用、交付问题与缺陷

经核实的重复付款、购买积分未到账及错误收费，AICL 支持退款申请。我们会核对相关订单和用量，办理相应退款或更正；依法应现金退款的，不无故只以积分替代。

仅因付费积分完全未使用、部分使用、买错或改变主意，或服务按说明正常运行但用户不满意 AI 结果，AICL 不提供额外的自愿退款。

上述规则不限制法定撤回或退款权、Paddle 的退款政策与决定，以及未交付、实质缺陷或与描述不符时的救济。AICL 不能否决 Paddle 依规则批准的退款。使用过积分或解锁 Pro，不等于自动放弃这些权利。

任务失败、取消或重试时，实际已经发生的 API 成本仍计费。服务存在实质问题时逐案核查并履行适用救济义务；不能单凭产生了 API 成本就决定是否可退。

4. 退款获批后的处理

Paddle 交易的资金退回由 Paddle 处理，退款方式及处理时间遵循其适用规则，并受支付提供方处理速度影响。

退款获批或付款被撤销后，我们会核对相应 AICL 订单及用量权益，并可能收回该笔退款购买对应的未使用积分。其他无关购买或积分不会因此自动取消；部分退款按对应购买部分进行核对。部分退款的核算细则及支持回复目标为待定，须遵循 Paddle 规则及适用法律。

积分采用一次性购买，已购积分永久有效；有效期与退款资格分别处理，永久有效不代表可以随时提现。新账号初始积分为 0，本次付费测试不赠送注册或充值积分，见定价草稿。删除账号或卸载软件本身不会提交退款申请。

退款核查须追溯对应购买和付费积分消耗。首次成功付费充值永久解锁 Pro，无需续费，积分用完不会导致 Pro 到期；全部有效付款均全额退款或撤销时，按 Paddle 规则和适用法律处理对应 Pro 访问。

5. 争议与联系

购买问题尚未解决时，请携订单编号联系 AICL 或 Paddle 调查。这不影响你依法提出支付争议的权利。支付撤销或疑似滥用可能需要在审查期间对相关权益作适度限制。

服务安排见服务条款，数据处理见隐私政策。AICL 联系邮箱：1509310650@qq.com。